Chulmleigh Town Hall

Our contact details: 

Chulmleigh Town Hall

Fore Street

Chulmleigh

EX18 7BR

bookings@chulmleightownhall.co.uk

This policy was reviewed on 13th February 2023.

The type of personal information we collect:

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Email addresses

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Booking spaces in the Town Hall

We use the information that you have given us in order to contact you regarding your bookings.

We do not share this information with any other parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting bookings@chulmleightownhall.co.uk

(b) We need it to perform a public task.

How we store your personal information:

Your information is securely stored. 

We keep bookings forms for 2 years after your last booking We will then dispose your information by securely deleting files from cloud and physical storage.

Your booking forms will only be printed out very rarely. In this unlikely circumstance, your form will be shredded after 2 years.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at bookings@chulmleightownhall.co.uk if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at bookings@chulmleightownhall.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk